Organizational Change and Governance
Organizational Change, Business Planning and Governance
Provide a comprehensive and evolving range of management consulting, training, and planning services to government institutions, non-profits, and private sector companies. Provide interdisciplinary services across all natural, cultural, socio-economic, and services spectrums.
Services include:
Design and Deployment of Professional Development and Training
Design and Deployment of Targeted Stakeholder Engagement/Outreach
Structured and Participatory Decision-making Processes and Protocols
Institutional Troubleshooting, Intervention, & Realignments
Change Management and Mentoring/Coaching
Meeting and Retreat Facilitation
Strategic Planning
Conflict resolution (Harvard Negotiation Project & Susskind Consensus Methods)
Organizational planning and development
I can help you with:
Board Relations and Development
Board Retreat Facilitation
Board/Organization Liability
Board/Staff Mediation
Contractual/Management Fees
Corporate Contributions
Corporate/Business Partnerships
Earned Income/Enterprise Development
Economic Development Partnerships
Effective Crisis Management
Facilities Development
Feasibility/Planning Study
Finance
Fundraising
Grants
Leadership Development/Recruitment
Legal and Tax Compliance
Management
Micro-Enterprise Planning and Assessment
Needs Assessment
Organizational planning and development, including strategic planning, grant writing & management, intervention, and change management.
Organizational Structure
Personnel Policies
Roles, Responsibilities
Staff/Board Relations
Team Building
Troubleshooting
Relevant Projects and Client Commentary
North Country Chronic Disease Coalition
Saranac Lake, NY
Project: Management Consulting, Business and Strategic Planning for Regional Community Integrated Health Network and Fiscal Planning for Network Governance Model.
Role: Lead Consultant
Date: 2022 - 2024
Purpose: Services include designing and developing a business case, financial policies associated with a cooperative partnership model (Business Plan), and Strategic Plan for the re-institutionalization of a formalized network, and generally providing technical assistance, troubleshooting, and advice on an “as needed” basis. Work with Federal and State Partners to assess feasibility and to calculate risks.
Service Area: North Country Region
“The Heart Network hired Ann Holland to assist with implementation of a federal grant that required development of a business plan to support a network of almost 40 organizations spread out across a seven-county region. While the task in and of itself was straightforward, coordination of activities that would engage all partners in the process was not an easy lift. Ann skillfully guided staff and our partners through the process. She provided staff with coaching and materials designed to facilitate communication with our partners. She kept us focused and on track. Ann’s process orientation, project management experience, and attention to detail made her a perfect fit for our program. ”
Child Care Coordinating Council of the North Country, Inc.
Plattsburgh, NY
Project: Five-Year Change Management, Management Consulting, Strategic Planning, Staff Mentoring and Coaching Assignment.
Role: Lead Consultant
Dates: 2019 - 2024
Purpose: As the WBE of record is to provide the CCCCNC and, in turn, project constituency with professional training and technical assistance services to facilitate work to convene, coach, facilitate, and train key stakeholders (parents, children, teachers, administrators, etc.). Services include Change Management Technical Support, Organizational Systems Assessment, and Strategy, Design, Develop, Deploy Field-Based Training and Technical Assistant for a School-Age Family and Community Center Program.
Service Area: North Country Region
Champlain Peony Company
Essex, NY
Project: Business Planning and Development Support for new horticultural wholesale and retail business.
Role: Lead Consultant
Date: 2022
Purpose: Support and supplement the CPC’s capacity to articulate, organize, research, write, evaluate, design, develop, and deploy a business plan for an evolving agribusiness venture. Mentor interns and coach principals.
Brooklyn Queens Land Trust
Brooklyn, NY
Project: Business and Management Consulting, Coaching, and Technical Assistance on several contracts.
Role: Lead Consultant
Date: 2018 - 2020
Purpose: Design and collaboratively develop a Board Manual, Personnel Policies and Procedures in compliance with National Accreditation requirements of the Land Trust Alliance.
Service Area: Two Borough-NYC
Brooklyn Queens Land Trust
Brooklyn, NY
Project: Accreditation Readiness Assessment
Role: Reconnaissance Gap and Readiness Analysis for Land Trust Accreditation
Dates: 2018 - 2019
Lake Champlain Committee
Burlington, Vermont
Project: 2019 Strategic Plan
Role: Retreat facilitation and strategic planning
Date: 2019
Indian River Land Conservancy
Redwood, NY
Project: Strategic Plan, including implementation plan to meet National Accreditation requirements of the Land Trust Alliance. Designed, developed, researched, facilitated meetings and retreats, coached staff.
Role: Lead Consultant
Dates: 2017 - 2018
New York Land Trust Alliance
Project: Advanced Circuit Rider, Land Trust Circuit Rider Advanced Coaching
Role: Circuit Rider Coach, Organizational and Change Management Coach, Consultant, and Trainer for New York Land Trust Organizations
Dates: 2017 - 2018
Service Area: New York State and elsewhere
Adirondack Foundation
Lake Placid, NY
Project: Adirondack Foundation Birth-to-Three Initiative
Role: Development Consultant
Dates: 2016-2018
Purpose: To provide development and management support to a new institutional venture
Service Area: Essex, Clinton, and Franklin Counties
Essex County Public Health Department
Elizabethtown, NY
Project: Preventative Services Workforce Development Assessment and Planning
Role: Management Consultant
Dates: 2016-2017
Purpose: Assessment and planning to improve preventative services workforce development efforts.
Service Area: Essex County
Adirondack North Country Association
Project: Competitive Regional Strategy Reconnaissance Analysis
Role: Principal Researcher
Dates: 2016
Service Area: North Country Regional Economic Development Council, 7 - county area
Essex County Public Health
Elizabethtown, NY
Project: Essex County Medical Reserve Corps (ECMRC): Strategic Direction, Capacity Building, Recruitment, and Retention Plan
Role: Lead Consultant, Principal Researcher, Report, Recruitment Plan, and Event Calendar Development
Dates: 2015
Purpose: The Office of the U. S. Surgeon General announced the formation of the Medical Reserve Corps (MRC) program in 2002 following the events of September 11, 2001. It was created as a national system of community-based units to promote the local identification, recruitment, training, and activation of volunteers, especially those with medical and public health backgrounds. As a local health department, Essex County Public Health must conduct an Emergency Preparedness and Response Program to assure readiness to respond to health emergencies, whether naturally occurring or deliberate. The “Plan” serves as a strategic itinerary for the logistical, organizational, operational, and administrative procedures of the Essex County Medical Reserve Corps (ECMRC). It provides comprehensive guidance to the Essex County MRC volunteers, public health officials, emergency services personnel and others for the effective utilization of ECMRC volunteers.
Adirondack Foundation (Adirondack Community Trust)
Lake Placid, NY
Project: Adirondack Foundation Philanthropy Assessment: Phase One--Issues and Opportunities - A Regional Reconnaissance Analysis
Role: Lead Consultant, Principal Researcher, Phase 1 Report.
Dates: 2016
Purpose: Relevant, critical, and timely information about regional issues, ideas, interests, and concerns allows the Adirondack Foundation to evaluate its philanthropy and adapt its giving strategies. The purpose of this phase one reconnaissance analysis is to identify representative and thematic areas of regional issues and opportunities.
Adirondack Health Institute
North Country, NY
Project: Adirondack Health Institute Population Health Improvement Program (PHIP)
Role: Key Informant-Member of Stakeholder/Focus Group. Attend quarterly meetings and webinars
Dates: 2015 - 2016
Essex County Public Health
Elizabethtown, NY
Project: Essex County Medical Reserve Corps (ECMRC): Strategic Direction, Capacity Building, Recruitment, and Retention Plan
Role: Lead Consultant, Principal Researcher, Report, Recruitment Plan, and Event Calendar Development
Dates: 2015
Purpose: The Office of the U. S. Surgeon General announced the formation of the Medical Reserve Corps (MRC) program in 2002 following the events of September 11, 2001. It was created as a national system of community-based units to promote the local identification, recruitment, training, and activation of volunteers, especially those with medical and public health backgrounds. As a local health department, Essex County Public Health must conduct an Emergency Preparedness and Response Program to assure readiness to respond to health emergencies, whether naturally occurring or deliberate. The “Plan” serves as a strategic itinerary for the logistical, organizational, operational, and administrative procedures of the Essex County Medical Reserve Corps (ECMRC). It provides comprehensive guidance to the Essex County MRC volunteers, public health officials, emergency services personnel and others for the effective utilization of ECMRC volunteers.
WaterWorks Engineers, LLC.
Scottsdale, AZ
Role: Facilitation and Strategic Planning
Dates: 2012
Purpose: Organizational management services associated with your internal evaluation, operations assessment, and strategy-development for the next organizational phase of Waterworks Engineers.
Adirondack North Country Association, Inc.
Saranac Lake, NY
Role: Consultant, Scenic Byway Planning
Dates: 2011-2012
Purpose: Production and Completion of the First Wilderness Scenic Byway Corridor Management Plan
Champlain Valley Film Society
Essex, NY
Role: Meeting Facilitation
Dates: 2011
Purpose: Board of Directors Retreat Pre-Planning, Facilitation, and Follow-Up Report
Ausable River Association
Wilmington, NY
Role: Lead Consultant on Strategic Plan, Retreat Design and Facilitation
Dates: 2010-2011
Purpose: Pre-Retreat Planning, Board of Directors Retreat Facilitation, 360° Evaluation, Strategic Plan Report Development. Process Management for Watershed Association. Conduct organizational strategic planning in order to bring focus and intent to the direction of the organization. The outcome of this project was a Strategic Plan Report for the AuSable River Association including a SWOT analysis and an Action Matrix with timelines and measurable results.
Yellow Wood Associates, Inc.
St. Albans, VT
Role: Components of Formative Evaluation
Dates: 2008
Purpose: Collecting and Analyzing Performance-Related Information as Part of a Formative Evaluation Team.
Yellow Wood Associates, Inc.
St. Albans, VT
Role: Energy/Infrastructure Technical Assistance
Dates: 2004-2008
Purpose: Consulted on the development of Green Community Technology program; selecting demonstration communities, presenting conference workshops, providing technical expertise for infrastructure inventory and assessment, authoring publications, and establishing protocols for GCT implementation
North Country Cultural Center for the Arts, Inc.
Plattsburgh, NY
Role: Retreat Facilitation
Dates: 2006
Purpose: Pre-Retreat Planning, Facilitation, and Report. Retreat Facilitation and Management Consultant
CAP-21
Old Forge, NY
Role: Retreat Facilitation
Dates: 2003
Purpose: Pre-Retreat Planning, Facilitation, and Report. Management Consulting and Retreat Facilitation.